Agent Audit Form - Engineering (Honours) & IoT Networking with SITE

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SECTION A – AGENT DETAILS

Education Agency Name *

Principal Contact *

Email *

Account Manager Name *

Annual Audit Date *

SECTION B – PERFORMANCE METRICS (JAN–DEC 2025)

Instruction:
Please enter the required figures in each field. If a specific metric is not applicable to your institution or operations, write N/A.

Enrolled new students in 2025 *

2025 Offer → COE Conversion Rate (%) *

2025 COE → Enrolment Conversion Rate (%) *

Visa Refusal Rate (%) *

Attrition Rate (%) *

Fail rate (%) *

Note integrity Refusal

SECTION C – COMPLIANCE REVIEW

Compliance with SITE Agent Agreement 2026

Please indicate whether all activities and operations adhere to the terms and conditions outlined in the SITE Agent Agreement for 2026 by selecting one of the following options:

Compliance with SITE Agent Agreement 2026 Please indicate whether all activities and operations adhere to the terms and conditions outlined in the SITE Agent Agreement for 2026 by selecting one of the following options: *

Accuracy of Marketing Information

Confirm the correctness of all marketing materials and details provided by selecting one of the following options:

Accuracy of Marketing Information Confirm the correctness of all marketing materials and details provided by selecting one of the following options: *

"Yes" if all information is accurate or
"No" if discrepancies exist

Student Screening

Indicate whether students have been properly and honestly vetted in accordance with established procedures by choosing one of the following options:

Student Screening Indicate whether students have been properly and honestly vetted in accordance with established procedures by choosing one of the following options: *

Timely Communication & Documentation

Specify if all communications and required documentation have been provided promptly and within the expected timeframe by selecting one of the following options:

Timely Communication & Documentation Specify if all communications and required documentation have been provided promptly and within the expected timeframe by selecting one of the following options: *

Any Known Integrity Issues

Note whether there have been any identified concerns related to integrity by selecting one of the following options:

Any Known Integrity Issues Note whether there have been any identified concerns related to integrity by selecting one of the following options: *

Yes – Resolved
Integrity issues were identified but have since been fully addressed and resolved.
Yes – Pending
Integrity issues are known but remain unresolved or are still under investigation.
No – None
Observed No integrity-related concerns have been identified.

SECTION D – TEAM FEEDBACK

Stakeholder Feedback Rating (Scale: 1-5)

Stakeholder Feedback Rating

This rating, on a scale of 1 to 5 (1= lowest and 5= highest), reflects stakeholder satisfaction and helps guide decisions about agent performance.

Feedback from Admission and Academic Staff *

Student Feedback *

SECTION E – OVERALL RECOMMENDATION for next action

Choose one of the action you would like to take for the next step

High-Performing Agent
• ≥5 students in 12 months
• Pass rate ≥80%
• Visa refusal <20%
• Attrition <10%
• No compliance issues
Satisfactory Agent
• ≥3 students in 12 months
• Visa refusal <30%
• Attrition <20%
• No major complaints
Performance Improvement
• <2 students in 12 months
• Visa refusal <40%
• Attrition <40%
• Minor compliance issues
Suspended Agent (High Risk)
• Visa refusal >40%
• Attrition >40%
• Repeated incorrect documents OR GS concerns or complaints
Terminated Agent
• Fraud / unethical behaviour
• ESOS or National Code breach
• Criminal or reputational risk

Undergraduate Programs

HONOURS DEGREE

Undergraduate Pathway

Student Information